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I’ve always gone with portability and sleekness over outright power and versatility. I bought an 11″ MacBook Air the day they came out. I switched to an iPad Mini from the bulky third generation iPad. I walk around with a slim wallet. I keep my iPhone naked in my pocket – no case. So I … Read more

I’m probably not going to say anything new. But I wanted to put down on paper my system for staying on top of email since I so often see people with overflowing inboxes. And I’m not trying to specifically call out anyone I’ve worked with in the past with an unmanaged inbox. I’ve known plenty … Read more

When I started selling my first Mac app in 2007, there was no App Store. I don’t even think “app” was a word. And there certainly wasn’t any ready-made infrastructure for selling software online that you could simply plug into. That meant, like every other independent developer, I had to piece together my own solution … Read more

About six months ago I began collecting the email addresses of folks who downloaded my app, VirtualHostX. This was entirely opt-in. I simply placed a MailChimp signup form on my download page. I promised users who join a three email course introducing them to a few of the major VirtualHostX features and a 10% off … Read more

I feel slightly ridiculous even writing this post, but I always appreciate it when other folks review and suggest products that have made their lives a little better. So, here goes. The Tervis 12oz Tumbler is the best coffee cup I’ve ever owned. You would think it wouldn’t matter what sort of coffee cup you … Read more

After publishing my Mac app financials last month, I received mostly positive comments. But a few people did share with me, over Twitter and email, their displeasure for what I wrote. They seemed to think that I was only writing to jump on Jared’s bandwagon, to grab some cheap, easy traffic, or to show off. … Read more

In this post I thought I’d share my history maintaining mailing lists for my products, how I make the most of them, and what sort of success they have and haven’t brought me. Near the bottom, I’m also going to share some real data about my open rates, etc. To begin with, it took me … Read more

Despite spending three years working in the Yahoo! Marketing department, I’m a terrible marketer when it comes to my own company. I’ll often be in the process of explaining to my wife some new marketing tactic I’m considering trying, when she’ll stop me and say “You sound like you’re apologizing for doing this. You don’t … Read more

One of the challenges of running a small software business is how to turn customers into advocates for your company and products. It’s a challenge because unless there’s a support exchange, it’s entirely possible for your customer to go the entire lifetime of the app without ever having any direct interaction with you. Some customers … Read more

Even after seven years of selling my software, there are still days when I feel like I’m a fraud and have no idea what I’m doing. Those feelings are never more real than on days when I don’t make a sale. I’m lucky that they’re now few and far between compared to when I was … Read more